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Frequently Asked Questions

As soon as we receive your call to enquire about our services, we will send you a link to fill out our client assessment form. Once the form is filled and submitted, we will have a look at it and our team will immediately schedule a visit to your home for an on-site assessment. Thereafter, a comprehensive care plan and an appropriate payment package will be agreed upon.

Send us a mail at info@rockgardenhomecareagency.com about your needs or call us on 08167176778. Let’s talk to see how we may best be of service. Depending on what you feel is necessary, we can thereafter schedule a personal assessment so we can have the complete picture.

All our caregivers are rigorously screened. We interview everyone in person and then conduct a thorough reference, criminal background check and drug screen test. Every one of our caregivers has had at least one year of experience and most of our caregivers have additional qualifications. We match caregivers to you and your family based on the skills needed and the personality traits necessary for a good relationship.

At RHA, we are all about delivering a high quality and first-class domiciliary care. We have a multidisciplinary team of health professionals who know what it takes to give value for money. We’re ready to help! A customer care personnel is available to help you 24 hours a day, 7 days a week and 365 days a year. Our care team will come to your home to get to know you and your loved ones and to discuss their care needs and answer any questions. The care team will then conduct a health and wellness evaluation and begin building a personalized plan of care based on your input and your loved one’s needs.

Home nursing services, home rehabilitative services, periodic doctor visits, companionship, exercise assistance, groceries and errands, housekeeping, medication reminders, bathing, meal preparation, grooming, toileting, transferring and transportation.

Yes, we have ample years of experience and achievements in elderly care at our parent company; Rockgarden Homes. Visit https://rockgardenhomes.com for more information.