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The first-class
domiciliary caregivers
domiciliary caregivers
We offer a person-centred approach to keep seniors safe
and sound at home, instead of anywhere else.
We offer a person-centred approach to keep seniors safe
and sound at home, instead of anywhere else.
Providing quality homecare services with
guaranteed client's satisfaction
A world class professional training program with
an internationally recognised certificate.
1. WE ARE SPECIALIZED IN GERIATRIC CARE.
2. WE HAVE THE EXPERIENCE.
3. WE HAVE A REPUTATION.
4. WE HAVE HIGHLY DISCIPLINED, PRACTICALLY TRAINED AND PROFESSIONAL WORKFORCE.
5. WE HAVE HAPPY AND SATISFIED CLIENTS FROM WITHIN AND OUTSIDE THE COUNTRY.
6. WE HAVE A 24/7 EXCELLENT CUSTOMER CARE SERVICE.
7. WE HAVE INTEGRATED ICT IN OUR CARE SYSTEM.
8. WE KEEP TO TIME AND DELIVER PROMPTLY.
9. WE OFFER PERSONALIZED CARE.
10. WE ARE DYNAMIC AND UP TO DATE WITH TRENDS IN THE CARE INDUSTRY.
11. WE ARE AFFORDABLE AND HAVE FLEXIBLE PAYMENT PLANS.
12. WE ARE FOCUSED ON EXCELLENCE: WE ARE THE FIRST-CLASS DOMICILIARY CAREGIVERS.
FACTORS THAT DIFFERENTIATE US FROM OTHERS
1. SCREENED AND VERIFIED STAFF: Our staffs are well screened and vetted to serve you better. Checks ranging from medical tests, character verification both with previous employer and the police authority. We ensure we cross our T’s and dot the I’s as we understand the importance of safety when bringing a stranger into the comfort of your home.
2. QUALITY TRAINING: Our staff members undergo periodic practical training at our residential facility for seniors. We evaluate our staff performance periodically to ensure they continually exceed expectations. We also enjoy some privileges via our affiliates based in the United Kingdom where our training materials are been sourced, ensuring our practices are in line with International standards.
3. RENUMERATION:
We understand the impact of good renumeration on employees, as it translates to high quality service delivery. Our well motivated staff always ensures your loved one receives good quality care at all times.
4. SOFTWARE DEPLOYMENT TO MONITOR THE CARE OF YOUR LOVED ONE:
Our cloud based record management software enables our client’s relatives to access their loved ones care plans, notes, care reviews and assessments via their mobile phones or other devices, bringing you closer to your loved ones irrespective of your location, the feedbacks from our existing clients has been impressive.
We are highly committed to geriatric care.
As soon as we receive your call to enquire about our services, we will send you a link to fill out our client assessment form. Once the form is filled and submitted, we will have a look at it and our team will immediately schedule a visit to your home for an on-site assessment. Thereafter, a comprehensive care plan and an appropriate payment package will be agreed upon.
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Rockgarden Homecare Agency is a standard and well-coordinated domiciliary care service provider. We offer preventive, curative, rehabilitative and palliative healthcare services to seniors in a systematic way that simulates bringing the hospital to the comfort of your home.