Rockgarden Homecare Agency is a standard and well-coordinated domiciliary care service provider. We offer preventive, curative, rehabilitative and palliative healthcare services to seniors in a systematic way that simulates bringing the hospital to the comfort of your home.

Your Preferred Homecare Service Provider

The First-Class Domiciliary Caregivers

At Rockgarden Homecare Agency, we’re all about delivering a high quality and world-class standard of homecare — one that people know they can trust when they want quality care for their mom, dad or other loved ones.

We are specialists in elderly care services with several years of managing an assisted living facility. Our teams of young and highly professional caregivers are our most invaluable assets.

A higher standard of care flows on with having registered nurses who:
• Oversees and verifies each plan of care based on your loved one’s needs
• Conducts supervisory visits to ensure caregivers are following the plan of care
• Ensures high quality standards are maintained
In addition we have a dynamic customer care personnel who:
• Answers questions you may have about your loved one’s health and well-being
• Reviews care notes submitted by our caregivers to monitor progress, change in condition or medication side effects
• Verifies the competency and credentials of caregivers and provides ongoing support and training
• Helps coordinate care with physicians etc.
We have leveraged on our excellent achievements in residential care at our parent company; Rockgarden Homes, built over the years and we have brought that rich experience into Rockgarden Homecare Agency.
We’re ready to help! A customer care personnel is available to help you 24 hours a day, 7 days a week, 365 days a year. Our care team member will come to your home to get to know you and your loved ones and to discuss their care needs and answer any questions. The care team will conduct a health and wellness evaluation and begin building a personalized plan of care based on your input and your loved one’s needs.

As soon as we receive your call to enquire about our services, a comprehensive geriatric assessment and a long-term care agreement form will be sent to you via mail. The two forms will be kindly filled by a certified physician who is abreast of the client’s medical history and the most senior member of the family respectively.

Once the forms are filled, kindly scan and send back to us. We will look at it and our team will schedule a visit to your home for an on-site assessment. After which a comprehensive care plan and an appropriate payment package will be discussed.

How do I get started?

Send us a mail at info@rockgardenhomecareagency.com about your needs or call us on 08167176778. Let’s talk to see how we may best be of service. Depending on what you feel is necessary, we can thereafter schedule a personal assessment so we can have the complete the picture.

How do you select your caregivers?

All our caregivers are rigorously screened. We interview everyone in person and then conduct a thorough reference, criminal background check and drug screen test. Every one of our caregivers has had at least one year of experience and most of our caregivers have additional qualifications. We match caregivers to you and your family based on the skills needed and the personality traits necessary for a good relationship.

What makes Rockgarden Homecare Agency different from other companies?

At RHA, we are all about delivering a high quality and first-class domiciliary care. We have a multidisciplinary team of health professionals who know what it takes to give value for money. We’re ready to help! A customer care personnel is available to help you 24 hours a day, 7 days a week and 365 days a year. Our care team will come to your home to get to know you and your loved ones and to discuss their care needs and answer any questions. The care team will then conduct a health and wellness evaluation and begin building a personalized plan of care based on your input and your loved one’s needs.

What services can be expected from your caregivers?

Home nursing services, home rehabilitative services, periodic doctor visits, companionship, exercise assistance, groceries and errands, housekeeping, medication reminders, bathing, meal preparation, grooming, toileting, transferring and transportation.

Are your services available for the elderly in nursing homes or assisted facility?

Yes, we have ample years of experience and achievements in elderly care at our parent company; Rockgarden Homes. Visit www.rockgardenhomes.com for more information.

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Our client’s satisfaction rate is second to none.

Read below what our clients have to say and learn more about what makes us the standard and well-coordinated domiciliary care service provider.

M.T

“Super professional staff and the treatment is amazing. I could have died but for their timely intervention, I am alive till date, God bless you all”

K.O

“I am happy to use RHA’s services. Their nurse explained wife’s  treatment to me in details. Their charges are lesser than those of the previous provider I used and it is also better”

S.O

“I cannot express enough how much your service had helped me till today. Without it, I just don’t know how sad I would have been.”