So why RHA?
At Rockgarden Homecare Agency, we understand that choosing a care provider for your loved ones is one of the most important decisions you will ever make. That’s why we are committed to delivering more than just care — we offer dignity, compassion, and peace of mind.
Specialized Geriatric Expertise.
We are a foremost government approved health care service provider, with proven track records, an extensive client network, well trained and passionate work force, and a state-of-the-art technology and training center.
A Strict Staff recruitment process.
Our staff are well screened and vetted to serve you better. Checks ranging from medical tests, character verification both with previous employer and the police authority. We ensure we cross our T’s and dot the I’s as we understand the importance of safety when bringing a stranger into the comfort of your home.
We Invest in Quality Training.
Our staff members undergo periodic practical training at our residential facility for seniors. We evaluate our staff performance periodically to ensure they continually exceed expectations. We also enjoy some privileges via our affiliates based in the United Kingdom where our training materials are been sourced, ensuring our practices are in line with International standards.
The Use of Technology.
Our cloud based record management software enables our client’s relatives to access their loved ones care plans, notes, care reviews and assessments via their mobile phones or other devices, bringing you closer to your loved ones irrespective of your location, the feedbacks from our existing clients has been impressive.
Remuneration.
We understand the impact of good renumeration on employees, as it translates to high quality service delivery. Our well motivated staff always ensures your loved one receives good quality care at all times.
Affordable and Flexible Payment Plans.
Our cost rates are very affordable and we go the extra mile to ensure that a robust flexible payment plan is put in place to mitigate any form of payment challenges. We provide an excellent cost effective care package without jeopardizing quality.
24/7 Excellent Customer Care Service.
We are available 24 hours, 7 days a week. You can reach us any time of the day and our passionate customer care agent is ready to assist you in any way.
